Director Account

Generally, we strongly recommend the owner of the Camp Network account be the business owner. On the same note, we recommend the connected Stripe account be done by the business owner as well. If not, and there are changes within your company, you may run into issues where verification documents will be necessary to give you access. This can be a lengthly process.

Luckily, the account owner still has plenty of options to delegate through our platform!

Under Settings--Manage Staff, you can invite other members of your team to join the account and there are several different permission levels:

• Level 1: User can only view and export participant data.
• Level 2: User has Level 1 permissions and can also edit participant data.
• Level 3: User has Level 2 permissions and can also access Event Setup & Financials.
• Level 4: User has the exact same permissions as the Owner.

Can you change the owner of your account?

Certainly! In order to change the owner of your account, we kindly request the current account owner to contact us via email to confirm the change. Additionally, there may be a need for additional verification documents.

If you are also changing your bank account, it is important to update your Stripe account as well.

To do this, go to your Camp Network account and navigate to Settings- Payment Processing. From there, you can view the email address associated with your Stripe account. If you have access to the Stripe account, we recommend double-checking that the primary email address and bank account details are correct. If you need to change the bank account information on Stripe, simply update your existing bank account details through the Settings > Business Settings menu in the Stripe Dashboard.