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Can I send customers a receipt for tax purposes?

Yes! It is straightforward to provide participants with receipts that include your organization's tax ID number. This process involves two main steps: configuring your settings to include the tax ID on all future statements and accessing an individual participant's statement. 
 
I. Configure System Settings to Display Your Tax ID 
To ensure all participant statements and receipts automatically display your tax ID, you must first input this information into the system's global settings.
  1. Navigate to Settings: From your main dashboard, locate and access the Settings menu.
  2. Select Event Information: Within the settings, find the section related to Event Information.
  3. Enter Your Tax ID: Look for a field labeled "Tax ID."
  4. Save Changes: Click Save or Apply to all to implement this information across all relevant participant financial documents. 
Once saved, newly generated PDFs (receipts/statements) will include your tax ID. 
 
II. Access a Participant's Receipt 
You can easily view or download an individual participant's receipt or account statement at any time. 
  1. Locate the Participant: In your event dashboard or user management area, click on the desired participant's name to open their details or account overview page.
  2. Access Account Statements: Scroll down their page to find a section generally titled Account Statements.
  3. View or Download the PDF: Select the option to view the document, usually available as a PDF file. This document will show the transaction details, and if configured in the previous steps, your organization's tax ID will be visible on the statement.